Understand the coverage

How flood insurance actually works

The definition of flood does most of the work in a claim, and it is narrower than most people assume.

Ask a flood question

Common questions

Is my situation a flood

NFIP versus private

Waiting periods

What contents coverage includes

What counts as a flood

The definition decides the claim, so it is worth reading carefully.

For coverage to apply, water has to have affected at least two properties or at least two acres, and the water has to be rising rather than falling. A burst pipe is not a flood. A swollen river is.

Mudflow is included. Landslide is not. Water that backs up through a sewer or sump may or may not be, depending on the specific endorsement on the policy.

This is why two neighbors can have identical damage and different outcomes. The mechanics of how the water arrived decides the coverage, not the amount of damage.

If you are unsure whether your situation is a flood, describe how the water arrived rather than how much damage it caused.

What the federal program covers and does not

The NFIP is comprehensive on the structure and narrower elsewhere.

ItemCovered by NFIP
Foundation, walls, roofYes, up to the building limit
Built-in appliances and systemsYes
Furniture, clothing, appliancesYes, under contents coverage
Loss of use or temporary housingNo
Basement contents beyond specific itemsVery limited
Outdoor property, decks, fences, poolsNo
Currency, stock certificates, valuable papersNo

How it works questions

Why is there a 30-day waiting period?

It prevents someone from buying coverage as a storm approaches. There are exceptions, mainly when coverage is required at a real estate closing.

Can I buy more than the federal maximum?

Yes, with a private flood policy or an excess flood policy on top of the NFIP.

Does the NFIP pay replacement cost or actual cash value?

Replacement cost on the building if you insure to at least 80 percent of its replacement value. Contents are often actual cash value.

What to document after a flood loss

Online Flood Application

Secure form, about 2 minutes. A licensed specialist compares available options and follows up promptly.

Step 1 of 3 · Property

Property location

Property details

Not sure? Choose "I don't know". The zone can be looked up from the address.

Leave as today unless you need it to start later.

Foundation type

Basement: a full or walkout basement, finished or unfinished. A walkout opens at grade level on at least one side.

Crawl space: a shallow space under the living area, above or below grade.

Slab: the building sits directly on a concrete slab with no space beneath. On grade means the slab is at ground level. On fill means the ground was built up first.

Elevated: the lowest floor is raised above ground level, over a garage, with an enclosure, or with open space beneath. How the space beneath is enclosed changes the rate materially, which is why the distinction is asked.